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About Us | Refrigerator Repairs UAE β€” Our Story Since 2014
About Us

We're the People Who Fixed Your
Neighbour's Fridge Last Week

Serving UAE households and businesses since 2014. 15,000+ repairs. Still the same three rules we started with.

βœ” Since 2014
βœ” 15,000+ Repairs
βœ” 4.9 Star Rating
βœ” Licensed & Insured
Senior refrigerator repair engineer UAE
Our senior engineer β€” over 10 years of UAE appliance repair experience
Certified appliance technician UAE
All engineers are background-checked, uniformed, and held to a consistent standard
Our Story

Why This Company Exists

In July 2014, our founder's fridge died in his Dubai apartment. He called three repair companies. First one never showed. Second arrived two days late, looked confused for twenty minutes, charged a call-out fee and left. Third quoted AED 1,600 for a compressor replacement on a unit that had a blocked drain pipe. A drain pipe. Fixed in under an hour for a fraction of that cost.

That experience is not unusual here. We hear almost the same story from new customers four or five times a week. So he built the company he wished had existed. Simple rules from day one: show up when you say, explain the problem in plain language, quote a fair price before touching anything, back the work with a real guarantee.

Ten years on, same rules. We're not the cheapest in UAE β€” honest prices rarely are. But 15,000 repairs later, with most of our Dubai and Sharjah customers coming from a referral or a building group recommendation, we're doing something right.

Our values β€” in practice, not on paper

Honesty first. If your fridge isn't worth repairing, we tell you. Yes, even if that means we leave without a job. Losing a repair sale is worth less to us than losing your trust.

Do it properly. We use OEM or quality-certified parts. We don't fit cheap substitutes that fail in three months and bring you back to square one. The 90-day warranty isn't for show β€” it's accountability.

Respect in your home. Our engineers are uniformed, background-checked, and trained in how to behave in someone's home. Courteous, careful, clean. Every visit.

2014
Founded in Dubai
15K+
Repairs done
4.9β˜…
Avg rating
3
Emirates covered

Our journey

  • 2014 β€” Started in Dubai with 2 engineers and a simple mission. First 100 customers in 3 months through word of mouth alone.
  • 2016 β€” Expanded to Sharjah after growing demand from residents who'd been referred by Dubai customers.
  • 2018 β€” Abu Dhabi launch with locally based engineers covering the capital and regular Al Ain routes.
  • 2021 β€” 10,000 repairs milestone Maintained 90%+ first-visit fix rate throughout.
  • Today β€” 15,000+ done Same values, same three rules, much larger team.

Ready to Work With Us?

Call 056 241 8991 or send a WhatsApp β€” we respond fast.